Frequently Asked Questions
How long are sessions?
A standard session is 50 minutes long however session length may vary depending on each client and therapist's preference. Sessions longer than 50 minutes are offered in 25-minute increments. You will collaborate with your therapist to determine the best length for you.
*Please note that the fees listed reflect a standard 50-minute session.
How do I select a therapist?
We highly recommend taking some time to carefully read through our therapist's bios to get a sense of who they are as people and as therapists since our identities do not exist separately. We put a lot of care into how we describe ourselves and strive to be authentic and vulnerable in order to help you determine if we are going to work well with one another. If you notice a sense of ease, curiosity, or hope as you read through, these might be indications of a good fit and we encourage you to reach out!
What does therapy cost?
Fees range depending on your therapist's training, speciality, and availability. Please check out each therapists bio or inquire within for more information on fees.
How do I pay?
We use a HIPAA compliant payment app called IvyPay that is very easy to use and accepts all major credit cards and HSA/FSA accounts.
What is an intake?
The first session will serve as an opportunity for you and your therapist to get to know one another where you will both have time to ask one another questions. If, after this session, you feel at ease and hopeful about continuing to work together, another session is scheduled. If you feel unsure, we encourage you to share what you’re feeling; We are happy to examine your feelings with you or simply point you to some other options.
Why don't you take my insurance?
In order to protect your privacy and autonomy, we do not work with any insurance companies. Insurance companies require us to diagnose you so that they may determine how many sessions you're entitled to and to share private information with them. Many insurance companies do not offer any mental health coverage or only allow a few sessions. Your needs are our priority and we believe we can offer you the best care possible without third-party interference.
Will you provide superbills/invoices?
You are welcome to contact your insurance company directly to find out if you qualify for out-of-network reimbursement. We can provide you with an invoice or "superbill" to submit, however, we are not able to guarantee that any claim will be approved. This route also requires a diagnosis but may be less invasive.